By accepting this Privacy Policy, the user (hereinafter, the "User") is informed that the personal data provided through any of CLIQPODS´s mobile applications (hereinafter, the "App"), as well as the data derived from his/her browsing in relation to his/her use of the present CLIQPOD website (hereinafter, the “Website”) and any other data that the User may provide in the future on the App or the Website, will be processed by CLIQPOD as the data controller for the purposes indicated in this Privacy Policy.
Users should carefully read this Privacy Policy, which has been drafted in a clear and simple manner.
The data requested both in the App and the Website forms are, in general, mandatory in order to comply with the purposes for which they are being collected, unless otherwise specified in the required field.
Therefore, if the User does not provide them or does not provide them correctly, the User’s requests may not be attended.
The data processed by CLIQPOD for the purposes listed in the following section are obtained from the User, either directly or from his/her use of the App and the Website.
CLIQPOD will process the User's personal data for the following specific purposes:
During the use of the App and the Website, the following personal data may be processed:
a) Management of the contractual relationship with the User:
b) To answer the queries raised by the User through the contact and feedback channels available:
c) Production of internal reports, statistics, and analysis to improve the Website and App:
d) Fraud prevention:
e) Optimization of services and detection of errors and problems of the App and the Website:
f) Personalization of advertisements shown in the App and the Website:
g) To comply with legal obligations: any data processed by CLIQPOD that may be required for this purpose.
If the User provides data of third parties, he/she declares that he/she has their consent and/or sufficient legitimacy and undertakes to provide them with the information contained in the Privacy Policy, exempting CLIQPOD from any liability in this regard. However, CLIQPOD may carry out the appropriate verifications to check this, adopting the corresponding due diligence measures, in accordance with data protection regulations.
CLIQPOD processes the User's data in accordance with the following legal bases:
The User's personal data will be kept by CLIQPOD for the following periods:
Personal data provided by the User through the App may be communicated to:
In addition, CLIQPOD will collaborate with third-party service providers who may have access to your personal data and will process User data on behalf of CLIQPOD in order to provide services.
Specifically, CLIQPOD will rely on the provision of services by third-party providers who carry out their activity, by way of example and without limitation, in the following sectors of activity: legal advice and technological and IT services.
When CLIQPOD carries out international data transfers, CLIQPOD will ensure that the importer of the data is located in a country that the European Commission considers as providing an adequate level of protection, or where that is not the case, CLIQPOD will adopt sufficient safeguards to make sure the personal data is protected (for example, by the signing of standard contractual clauses).
The User guarantees that the data provided to CLIQPOD is true, accurate, complete, and up to date. To this effect, the User is responsible for the veracity of all the data provided and will keep the information provided suitably updated, so that it corresponds to their real situation, especially the information included by the data subject on the forms fulfilled.
Likewise, he/she guarantees that he/she has informed the third parties of whom he/she provides his/her data, if he/she does so, of the aspects contained in this document. Likewise, the user guarantees to have obtained their authorization to provide their data to CLIQPOD for the aforementioned purposes.
In any case, CLIQPOD is an intermediary, so the User shall be liable for any false or inaccurate information provided through the App and for any damages, direct or indirect, that this may cause to CLIQPOD or third parties, as well as for any possible civil or criminal liability that may arise from the activity of users on the App and the Website.
The User may submit a request to CLIQPOD, to the e-mail or postal address indicated in the heading of this Privacy Policy at any time and free of charge, in order to exercise the following rights:
a) Right of access:
You have the right to be informed by CLIQPOD of whether it is processing your personal data and, if so, to have access to such data and to receive information on the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data were communicated and the foreseen period for which the data will be kept, among other information.
b) Right of rectification and deletion:
You have the right to request the deletion of personal data provided that the legal requirements are met, and the rectification of inaccurate data concerning you when, among other reasons, such data are no longer necessary for the purposes for which they were collected.
c) Limitation of processing:
In certain circumstances (e.g., where the user disputes the accuracy of his or her data, while the accuracy of the data is being verified), he or she may request that the processing of his or her personal data be restricted and processed only for the purpose of pursuing or defending claims.
d) Consent withdrawal:
You also have the right to withdraw the consent at any time and free of charge, which will not impact the processing of your personal data carried out on the basis of your consent prior to the withdrawal.
e) Objection:
You have the right to object to the processing at any time, on grounds relating to your personal situation, where the processing is based on our legitimate interest or on the legitimate interest of a third party (including processing for the purpose of direct marketing and profiling). In this case, CLIQPOD will cease processing, unless legitimate reasons can be demonstrated.
f) Portability of your data:
You will have the right to receive the personal data that you have provided to CLIQPOD in a structured, common, and machine-readable format, and to be able to transmit it to another data controller without, in the cases legally provided.
g) Automated individual decisions:
Furthermore, in addition to the above-mentioned rights, in case of automated decisions, including profiling, you have the right to obtain human intervention by CLIQPOD and to express your point of view and challenge the decision.
h) Others:
Similarly, where personal data are transferred to a third country or to an international organization, you have the right to be informed about how you can access or obtain a copy of the appropriate safeguards relating to the transfer.
In addition, you may ask questions or raise concerns about the organization's privacy policy or information processing practices. Likewise, you may lodge a complaint regarding the protection of your personal data with the competent supervisory authority, if you consider that CLIQPOD has infringed the rights that are recognized by the applicable data protection regulations.
The competent data protection authority in Spain (AEPD) may be contact through the following link: https://www.aepd.es/ or in C/ Jorge Juan, n.º 6, CP: 28001, Madrid.
CLIQPOD will process the User's data in a confidential manner and will, in accordance with the provisions of the applicable regulations, adopt appropriate technical and organizational measures to ensure the security of the data and prevent its alteration, loss, unauthorized access. The measures will be defined taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk for the rights and freedoms of natural persons.
You may access your information to update or correct it by sending an email to @ com. We may send you important communications regarding the Services, and you will not be able to opt out of those communications.
CLIQPOD reserves the right to revise its Privacy Policy from time to time. For this reason, we ask the User to regularly check this privacy statement for the most recent version of CLIQPOD´s Privacy Policy. If we make any material changes to this Privacy Policy, we’ll notify you of these changes, for example by posting them on the App or providing email or other notice, and we’ll update the “Last Updated” date at the bottom of the Privacy Policy to indicate when those changes will become effective.
The User declares to have been informed of the conditions on personal data protection, accepting the content of this Privacy Policy.
Last updated: May 2024